We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
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Exercise Prescription
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Intramuscular Stimulation
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Post-Surgical Rehab
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Manual Therapy
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Electrophysical Therapy
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Telehealth Physio
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Medical Acupuncture
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Shockwave Therapy
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Pelvic Floor Physio
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Naturopathic Medicine
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Advanced Injection Therapies
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Physio for Artistic Athletes
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Vestibular Rehabilitation
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TMD & TMJ Physio
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“My current therapist, Kayla Larson, has gone above and beyond providing extended, over time, and providing written exercises over a calendar allowing me to better keep track of my progress.”
Frequently Asked Questions
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What payment methods do you accept?
Pinpoint Physiotherapy accepts the following types of payment:
- Visa
- MasterCard
- Debit
- Cash
- Cheque (returned cheques subject to NSF charge)
- Direct billing of many Law Offices
- Direct billing of most extended medical plans (including Manulife, Greenshield, Sun Life, Medavie Blue Cross, etc.)
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What if I have MSP Supplementary Benefits?
Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.
Remember to bring your Care Card to your appointment!
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Do I pay if the session is for an ICBC claim?
Clients seeking physiotherapy services after a motor vehicle accident do not pay any assessment fees if the treatment is ICBC-approved. However, the patient will pay $10 for subsequent sessions.
- you will require a claim number and approval from ICBC
- clients without a claim number will be charged our normal rate
- remember to bring your Care Card to your appointment
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Do RCMP members and Veterans receive special rates?
Pinpoint will bill services directly to Medavie Blue Cross. No charges apply.
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What is naturopathic medicine?
Naturopathic medicine is a form of primary health care that blends current scientific research and recommendations alongside traditional and natural forms of medicine. One of the main goals of naturopathic care is to encourage and stimulate the body’s innate ability to heal itself.
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What can I expect at my first physiotherapy appointment?
On the first day we will assess your condition, educate you, and usually get started on treatment. Your assessment may include health history, evaluation of pain and movement patterns, strength, joint range of motion, reflexes, sensation, etc. Based on this assessment, your physiotherapist will establish a diagnosis and discuss your prognosis. They will work in partnership with you to develop an individualized treatment program. Expect your physiotherapist to guide you in performing therapeutic exercises in between appointments. Your progress will be monitored at follow-up visits and your physiotherapist may adjust your treatment according to changes in your body.
For more details, please see our For New Patients page.
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
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ArticleView Post3 Simple Steps to Reduce Knee Pain While Walking
Walking is a great form of exercise! And with these three simple tips you can make your daily walk an even more pleasant experience.
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ArticleView PostPhysiotherapy for Temporomandibular Disorders (TMD)
Do you clench your jaw, grind your teeth or bite your nails? Does this lead to clicking, cracking, locking or pain in your jaw? Physiotherapy may be able to help!
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ArticleView PostAre You Sitting Too Much?
Shocking statistics show globally 1 in 4 adults are not getting enough exercise. Let’s take a look at how E.A.S.Y. getting active can be!
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.