We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

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Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“I knew that I was in good hands: Joe worked with me to customize a program that worked.”

Frequently Asked Questions

  • Does Pinpoint offer naturopathic services?

    Yes! We are pleased to now offer naturopathic medicine and advanced injection therapies in addition to our wide range of physiotherapy treatments.

  • What if I don’t show up for a session?

    Outside of exceptional situations, we require 12+ hours notice to cancel or reschedule an appointment. We will charge you 50% of the appointment cost if you simply don’t show up for a scheduled session, so call 250.591.3730 in advance if you can’t make it.

  • Do I pay if the session is for an ICBC claim?

    Clients seeking physiotherapy services after a motor vehicle accident do not pay any assessment fees if the treatment is ICBC-approved. However, the patient will pay $10 for subsequent sessions.

    • you will require a claim number and approval from ICBC
    • clients without a claim number will be charged our normal rate
    • remember to bring your Care Card to your appointment
  • What if I have MSP Supplementary Benefits?

    Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.

    Remember to bring your Care Card to your appointment!

  • What do physiotherapists do?

    Think of Physiotherapists as project managers for recovering from injuries. A good physio doesn’t just treat you or prescribe exercises but will understand and manage all aspects of your recovery. Physiotherapists combine in-depth knowledge of how the body works with specialized hands-on clinical skills to assess, diagnose and treat symptoms of illness, injury or disability.

  • Do I have to keep coming to physiotherapy forever?

    Absolutely not! Our goal is to understand your goals, figure out everything that might be contributing to your injury, educate you and treat you appropriately, and then discharge you from care. You are certainly always allowed to come back to us, but our ultimate goal is to give you the tools to self-manage if at all possible.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

  • Article

    Injury 101: Types, Treatments, and How to Bounce Back

    Not all injuries are the same. Knowing the type of injury you have can not only help with the physical recovery process but also set realistic expectations for your healing journey.

    View Post
  • Article

    Frozen Shoulder: Causes, Symptoms, & Treatment

    Frozen shoulder (adhesive capsulitis) is a painful shoulder condition of gradual onset that is associated with stiffness and difficulty sleeping on the affected side.

    View Post
  • Article

    Balance & Fall Prevention for the Elderly

    The elderly are at the highest risk for falls which may cause serious trauma. So how can we help seniors prevent fall-related injuries?

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

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