We make a point of providing exceptional healthcare

Even though this is a common question, there isn’t a single answer. All insurance plans are different:

• some extended health plans offer 100% coverage and unlimited sessions
• other health plans give a set dollar amount to “spend” on physiotherapy each year
• in general, it’s common for plans to cover $300 – $500 annually
• we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions

Remember, each plan varies. Some may require a Doctor’s referral or have other specific requirements, so it’s important that you get the details from your provider.

Your treatment plan will usually involve education, exercise, and manual therapy components. Depending on your condition, this may include joint mobilization, manual therapy, massage, work hardening, pain reduction techniques, acupuncture or dry needling, modalities, shockwave, and general fitness guidance.

An initial appointment with your Naturopathic Doctor (ND) will consist of a review of your chief concern, as well as an overview of your current and previous medical history. Physical exams and tests will be ordered as deemed necessary.

Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.

There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.

Currently, Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC cover part, or all, of the cost of telehealth appointments. The specific amount of coverage you are entitled to will be outlined in your benefits package. We advise clients to check with your insurance provider directly, as the list is continually expanding.