We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Shayne Alyward

Physical Therapist

Meet Shayne
Featured Therapist

Lisa Purzner

Physical Therapist

Meet Lisa

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“I am attending Pinpoint post knee replacement and have been extremely impressed with the professionalism of the staff. Martin is very experienced in ortho rehab and is able to personalize my program according to my long term goals. I feel supported and listened to. I would recommend Pinpoint.”

Review for Martin Davies by Wendy

View All Reviews

Frequently Asked Questions

  • What is the goal of physiotherapy?

    A physiotherapist’s goal is to restore, maintain and maximize your strength, function, movement and overall well-being. We understand that everyone has different objectives. The demands on your body differ greatly depending on whether you work a heavy job, or have a baby, or run marathons, or all three! We will help you set and achieve appropriate end-points based on your injury and interests.

  • Is acupuncture painful?

    No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.

    The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!

  • Is acupuncture safe?

    Yes, the acupuncture needles used for your treatment are single use , sterile needles. Our therapists are trained and certified by Acupuncture Canada or an equivalent organization.

  • Do I need a referral to see a physiotherapist?

    No. A doctor’s referral is not required to see a physical therapist in British Columbia. You may need a doctor’s referral to claim physiotherapy expenses on your extended benefits. Please check with your provider.

  • What do I need to use telehealth physiotherapy?

    Telehealth (aka virtual physiotherapy) requires that you have the following:

    • A relatively fast internet connection
    • A computer, tablet, or smartphone equipped with a camera, speakers, and a microphone

    To ensure your device is compatible with our telehealth system, please visit the system requirements page from our service provider Physitrack.

  • When do I pay for treatments?

    The time of payment depends on the source of your funding.

    • if there is a cost borne by you it is usually due the same day as the appointment
    • we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
    • if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

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    Dizzy? Might be Vestibular Neuritis!

    Have you experienced a short, sudden spell of spinning vertigo and imbalance following a recent illness? Do you experience ongoing balance and dizziness? Vestibular Neuritis may be the culprit.

    View Post
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    Pelvic Floor Health During Pregnancy & Postpartum

    Being pregnant is a wonderful and exciting experience... that can also feel like a tumultuous roller-coaster ride.

    View Post
  • Article

    Injectable Therapy (Part 2 of 2): Hyaluronic Acid, Perineural Injections, & Trigger Point Injections

    The more commonly discussed injectable therapies are mentioned in Part 1 of this article. Part 2 of this article contains additional injectable therapies that have been found to be beneficial for chronic pain.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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