We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Kayla Larsen

Physical Therapist

Meet Kayla
Featured Naturopathic Physician

Dr. Kelly Robertson

Naturopathic Physician

Meet Dr. Kelly

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“[Lisa] has been nothing short of supportive, encouraging, and validating. 10/10 recommend!”

Review for Lisa Purzner by Anon.

View All Reviews

Frequently Asked Questions

  • What should I wear to my appointment?

    Wear something that provides us with easy access to the part of your body that you want help with. Your safest bet is to bring a loose pair of shorts (and ladies should bring a tank-top that shows off the shoulder blade area), no matter what you are being seen for. We have spare shorts and T-shirts for people who forget, but we can’t guarantee that you will like the colour!

  • When do I pay for treatments?

    The time of payment depends on the source of your funding.

    • if there is a cost borne by you it is usually due the same day as the appointment
    • we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
    • if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all

  • When are telehealth appointments available?

    Physiotherapists are available for telehealth appointments during our normal clinic hours, Monday to Friday from 7am - 7pm. Book in whenever is convenient for you!

  • How do physiotherapists achieve their goal?

    Physiotherapists prescribe personalized therapeutic exercises, and provide essential education about the body, what keeps it from moving well, how to restore mobility and independence, and how to avoid or prevent bodily harm

    (source: Canadian Physiotherapy Association)

  • What happens during my initial naturopathic medicine appointment?

    An initial appointment with your Naturopathic Doctor (ND) will consist of a review of your chief concern, as well as an overview of your current and previous medical history. Physical exams and tests will be ordered as deemed necessary.

  • Is acupuncture safe?

    Yes, the acupuncture needles used for your treatment are single use , sterile needles. Our therapists are trained and certified by Acupuncture Canada or an equivalent organization.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

  • Article

    Should You Apply Heat or Ice to an Injury?

    Heat or ice? Here we take a look at one of the most common questions we hear to determine what's most appropriate for your injury.

    View Post
  • Article

    Osteoporosis and Exercise

    Understand what exercises to do (and not to do) with low bone density (osteoporosis).

    View Post
  • Article

    Exercising during Pregnancy Part 2 of 2: The Role of Physiotherapy

    Physiotherapists can support pregnant women in maintaining a healthy activity level without added discomfort by prescribing an individualized and modified exercise program.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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