We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

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Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Wait, there’s more!

Click below to meet the rest of the team.

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Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“I was very pleased to get an appointment quickly and very happy with the results after my treatments. Joe fixed me up just great!”

Frequently Asked Questions

  • What areas does Pinpoint Physiotherapy service?

    Our convenient downtown Nanaimo location (161 Selby Street) allows us to service clients from all across Vancouver Island, the Lower Mainland, and the surrounding Gulf Islands. Many of our clients reside in Nanaimo (or surrounding regions such as Cedar, Lantzville, and Nanoose Bay), though we often see clients travel from Duncan, Parksville, Courtenay, Campbell River, and even Gabriola Island and Protection Island for our services.

    With our Telehealth Virtual Physiotherapy service, we can also remotely work with clients across British Columbia.

  • Should I bring in X-rays, referrals, or my surgeon’s protocols?

    Yes, please! While we can look up certain imagery, it is best for you to bring in any paperwork that has been provided to you that might relate to your injury or surgery.

  • What techniques do physiotherapists use?

    Your treatment plan will usually involve education, exercise, and manual therapy components. Depending on your condition, this may include joint mobilization, manual therapy, massage, work hardening, pain reduction techniques, acupuncture or dry needling, modalities, shockwave, and general fitness guidance.

  • Is acupuncture painful?

    No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.

    The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!

  • Are Status Indigenous peoples covered for physio?

    Unfortunately, no. We keep looking, but so far have not found any Federal or Provincial programs we can access that provide private physiotherapy services to First Nations people. It is possible that your individual band might provide you with coverage. For us to check we would need policy information from you. This would be your insurance company (such as Blue Cross) and your policy number and identification number. Please check with your band office for this information if you don’t have it.

    Often Indigenous peoples do qualify for a small discount partially funded by MSP. To check on this benefit, the reception staff requires your birthdate and your Personal Health Number (PHN) which is found on your BC Services Card (aka CareCard).

  • What if I have MSP Supplementary Benefits?

    Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.

    Remember to bring your Care Card to your appointment!

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

  • Article

    The Benefits of Manual Therapy: Much More Than Musculoskeletal Health

    Manual therapy is often seen as a treatment for stiff joints, tight muscles, or post-injury recovery. While those benefits are well-documented, what many don’t realize is that the power of manual therapy extends far beyond bones and muscles.

    View Post
  • Article

    Pelvic Floor Dysfunction, Assessment, & Treatment

    Pelvic floor physio is a popular treatment with more than a few misconceptions. For example, it's much more than just kegel exercises!

    View Post
  • Article

    Treating Chronic Pain

    Chronic pain is often misunderstood, both in the health care community and among the general public. So what is it, and what causes chronic pain?

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

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