We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
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Exercise Prescription
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Intramuscular Stimulation
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Post-Surgical Rehab
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Manual Therapy
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Electrophysical Therapy
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Telehealth Physio
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Medical Acupuncture
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Shockwave Therapy
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Pelvic Floor Physio
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Naturopathic Medicine
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Advanced Injection Therapies
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Physio for Artistic Athletes
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Vestibular Rehabilitation
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TMD & TMJ Physio
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“I have seen 100’s of sports and health care professionals over the years, but now that I have found Joe ... I drive 6 hours for a treatment because it works!”
Frequently Asked Questions
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What if I don’t show up for a session?
Outside of exceptional situations, we require 12+ hours notice to cancel or reschedule an appointment. We will charge you 50% of the appointment cost if you simply don’t show up for a scheduled session, so call 250.591.3730 in advance if you can’t make it.
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When do I pay for treatments?
The time of payment depends on the source of your funding.
- if there is a cost borne by you it is usually due the same day as the appointment
- we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
- if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all
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What should I wear to my appointment?
Wear something that provides us with easy access to the part of your body that you want help with. Your safest bet is to bring a loose pair of shorts (and ladies should bring a tank-top that shows off the shoulder blade area), no matter what you are being seen for. We have spare shorts and T-shirts for people who forget, but we can’t guarantee that you will like the colour!
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Do I need a referral to see a physiotherapist?
No. A doctor’s referral is not required to see a physical therapist in British Columbia. You may need a doctor’s referral to claim physiotherapy expenses on your extended benefits. Please check with your provider.
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Can anyone call themselves a Naturopathic Doctor?
No. In British Columbia, the term Naturopathic Doctor is a regulated title. In order for someone to state that they are a Naturopathic Doctor or Naturopathic Physician in BC they must:
- Have a minimum of 3 years of pre-medical schooling with appropriate prerequisites
- Complete a 4-year doctorate degree, including a 1-year clinical residency, and attain a Doctor of Naturopathy
- Successfully complete two national board examinations (NPLEX), as well as provincial board examinations
- Stay up to date with medical standards through Continued Education requirements
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What can I expect at my first physiotherapy appointment?
On the first day we will assess your condition, educate you, and usually get started on treatment. Your assessment may include health history, evaluation of pain and movement patterns, strength, joint range of motion, reflexes, sensation, etc. Based on this assessment, your physiotherapist will establish a diagnosis and discuss your prognosis. They will work in partnership with you to develop an individualized treatment program. Expect your physiotherapist to guide you in performing therapeutic exercises in between appointments. Your progress will be monitored at follow-up visits and your physiotherapist may adjust your treatment according to changes in your body.
For more details, please see our For New Patients page.
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
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ArticleView PostPelvic Floor Dysfunction, Assessment, & Treatment
Pelvic floor physio is a popular treatment with more than a few misconceptions. For example, it's much more than just kegel exercises!
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ArticleView PostPelvic Floor Health During Pregnancy & Postpartum
Being pregnant is a wonderful and exciting experience... that can also feel like a tumultuous roller-coaster ride.
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ArticleView PostAn Overview of Intramuscular Stimulation
Take a technical overview of IMS, a dry needling technique used to stimulate trigger points and reduce chronic myofascial pain.
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.