We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
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Exercise Prescription
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Intramuscular Stimulation
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Post-Surgical Rehab
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Manual Therapy
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Electrophysical Therapy
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Telehealth Physio
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Medical Acupuncture
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Shockwave Therapy
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Pelvic Floor Physio
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Naturopathic Medicine
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Advanced Injection Therapies
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“[Shayne] provided a detailed plan forward for my injury and made it simple to follow.”
Frequently Asked Questions
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Is acupuncture painful?
No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.
The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!
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Do you offer direct billing for telehealth treatments?
Yes. We direct bill to Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC for telehealth treatments.
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Is acupuncture effective?
Yes. Research has shown acupuncture’s effectiveness in treating sports injuries, pain management, migraines, arthritis and other conditions.
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What can I expect at my first physiotherapy appointment?
On the first day we will assess your condition, educate you, and usually get started on treatment. Your assessment may include health history, evaluation of pain and movement patterns, strength, joint range of motion, reflexes, sensation, etc. Based on this assessment, your physiotherapist will establish a diagnosis and discuss your prognosis. They will work in partnership with you to develop an individualized treatment program. Expect your physiotherapist to guide you in performing therapeutic exercises in between appointments. Your progress will be monitored at follow-up visits and your physiotherapist may adjust your treatment according to changes in your body.
For more details, please see our For New Patients page.
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Do I need a referral to see a physiotherapist?
No. A doctor’s referral is not required to see a physical therapist in British Columbia. You may need a doctor’s referral to claim physiotherapy expenses on your extended benefits. Please check with your provider.
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What if I have MSP Supplementary Benefits?
Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.
Remember to bring your Care Card to your appointment!
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
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Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.