We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
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Exercise Prescription
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Intramuscular Stimulation
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Post-Surgical Rehab
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Manual Therapy
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Electrophysical Therapy
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Telehealth Physio
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Medical Acupuncture
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Shockwave Therapy
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Pelvic Floor Physio
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Naturopathic Medicine
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Advanced Injection Therapies
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“Martin is a gifted physiotherapist who generated the best plan to help me recover at full speed.”
Frequently Asked Questions
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Do you offer direct billing for telehealth treatments?
Yes. We direct bill to Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC for telehealth treatments.
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Should I bring in X-rays, referrals, or my surgeon’s protocols?
Yes, please! While we can look up certain imagery, it is best for you to bring in any paperwork that has been provided to you that might relate to your injury or surgery.
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Does insurance cover physiotherapy treatments?
Even though this is a common question, there isn’t a single answer. All insurance plans are different:
- some extended health plans offer 100% coverage and unlimited sessions
- other health plans give a set dollar amount to “spend” on physiotherapy each year
- in general, it’s common for plans to cover $300 – $500 annually
- we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions
Remember, each plan varies. Some may require a Doctor’s referral or have other specific requirements, so it’s important that you get the details from your provider.
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What is naturopathic medicine?
Naturopathic medicine is a form of primary health care that blends current scientific research and recommendations alongside traditional and natural forms of medicine. One of the main goals of naturopathic care is to encourage and stimulate the body’s innate ability to heal itself.
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Is acupuncture painful?
No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.
The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!
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Is acupuncture safe?
Yes, the acupuncture needles used for your treatment are single use , sterile needles. Our therapists are trained and certified by Acupuncture Canada or an equivalent organization.
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
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ArticleView PostPelvic Organ Prolapse – Prevention and Management
Pelvic organ prolapse (POP) is a condition that affects many women. The symptoms can be very uncomfortable, and sometimes can be awkward or embarrassing to talk about. The incidence of this increases after childbirth and as women increase in age, but awareness and prevention strategies can help decrease the chances of developing this condition.
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ArticleView PostDOMS: delayed onset muscle soreness
Build an understanding of why our muscles get sore and help mitigate the discomfort associated with soreness.
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ArticleView PostOffice Ergonomics & Improving Your Workspace
Ergonomics is the science of designing the workplace environment to fit the worker. By adjusting the workstation to the individual needs of the worker, many common injuries can be prevented.
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.