We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Naturopathic Physician

Dr. Kelly Robertson

Naturopathic Physician

Meet Dr. Kelly
Featured Therapist

Shayne Alyward

Physical Therapist

Meet Shayne

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“[Martin’s] ability to deal with both my recent fracture and my pre-existing mobility issues was fantastic.”

Review for Martin Davies by Dorothy, White Rock

View All Reviews

Frequently Asked Questions

  • What can I expect at my first physiotherapy appointment?

    On the first day we will assess your condition, educate you, and usually get started on treatment. Your assessment may include health history, evaluation of pain and movement patterns, strength, joint range of motion, reflexes, sensation, etc. Based on this assessment, your physiotherapist will establish a diagnosis and discuss your prognosis. They will work in partnership with you to develop an individualized treatment program. Expect your physiotherapist to guide you in performing therapeutic exercises in between appointments. Your progress will be monitored at follow-up visits and your physiotherapist may adjust your treatment according to changes in your body.

    For more details, please see our For New Patients page.

  • Does Pinpoint offer naturopathic services?

    Yes! We are pleased to now offer naturopathic medicine and advanced injection therapies in addition to our wide range of physiotherapy treatments.

  • When are telehealth appointments available?

    Physiotherapists are available for telehealth appointments during our normal clinic hours, Monday to Friday from 7am - 7pm. Book in whenever is convenient for you!

  • What techniques do physiotherapists use?

    Your treatment plan will usually involve education, exercise, and manual therapy components. Depending on your condition, this may include joint mobilization, manual therapy, massage, work hardening, pain reduction techniques, acupuncture or dry needling, modalities, shockwave, and general fitness guidance.

  • Can a Naturopathic Doctor provide medical prescriptions?

    Yes! Prescribing pharmaceutical medications is within the scope of Naturopathic Doctors in BC.

  • What do I need to use telehealth physiotherapy?

    Telehealth (aka virtual physiotherapy) requires that you have the following:

    • A relatively fast internet connection
    • A computer, tablet, or smartphone equipped with a camera, speakers, and a microphone

    To ensure your device is compatible with our telehealth system, please visit the system requirements page from our service provider Physitrack.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

  • Article

    Osteoporosis and Exercise

    Understand what exercises to do (and not to do) with low bone density (osteoporosis).

    View Post
  • Article

    Neck Pain: Causes & Treatment

    Have you ever woken up with a stiff or aching neck, unable to turn your head, thinking ‘where did that come from?’

    View Post
  • Article

    3 Simple Steps to Reduce Knee Pain While Walking

    Walking is a great form of exercise! And with these three simple tips you can make your daily walk an even more pleasant experience.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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