Below is our list of physiotherapy rates – keep reading for our cancellation policies and info about insurance coverage.

Physiotherapy Rates
  • Initial Assessment (45 minutes) $90
  • Subsequent Sessions (30 minutes) $70
  • Pelvic Floor Initial Assessment (1 hour) $140
  • Pelvic Floor Subsequent Session (45 minutes) $105
  • ICBC Claim $40
  • MSP (Premium Assistance) $40 (may be less if combined with other 3rd party coverage)
  • VIU Students Direct Billing - $0 to $25 (ask for details)
  • Additional Acupuncture/IMS Fee $0
  • Worksafe BC $0 (on approved claim)
  • RCMP or DVA $0

Payment Methods

Pinpoint Physiotherapy accepts the following types of payment:

  • Visa
  • MasterCard
  • Debit
  • Cash
  • Cheque (returned cheques subject to NSF charge)
  • Direct Billing of many Law Offices
  • Direct Billing of most Extended Medical Plans (including Manulife, Greenshield, Sun Life, Blue Cross, etc.)
Physio Info

Physiotherapy services are not subject to GST or PST.
Book your treatment online or contact us to get started.

Cancelling & Rescheduling Policies

Here’s what you need to know about cancelling or rescheduling:

  • provide 12 or more hours notice – no fee
  • provide less than 12 hours notice – $20 fee
  • no-show, or provide less than 2 hours notice – $40 fee

To cancel or reschedule an appointment, you can:

Physio Info

Remember, you can always set up automatic emails, phone calls, and even text messages to remind you of your appointments. Just ask reception!

Physiotherapy Payment Questions

Does insurance cover physiotherapy treatments?

Even though this is a common question, there isn’t a single answer. All insurance plans are different:

  • some extended health plans offer 100% coverage and unlimited sessions
  • other health plans give a set dollar amount to “spend” on physiotherapy each year
  • in general, it’s common for plans to cover $300 – $500 annually
  • we offer direct billing to 3rd-party insurers, so feel free to call the clinic at (250) 591-3730 if you have further questions

Remember, each plan varies. Some may require a Doctor’s referral or have other specific requirements, so it’s important that you get the details from your provider.

When do I pay for treatments?

The time of payment depends on the source of your funding.

  • if there is a cost borne by you it is usually due the same day as the appointment
  • we offer direct billing to 3rd-party insurers, so feel free to call the clinic at (250) 591-3730 if you have further questions
  • if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all
Do I pay if the session is for an ICBC claim?

Clients seeking physiotherapy services after a motor vehicle accident are charged only a user fee of $30 per session.

  • you will require a claim number from ICBC in order to receive this reduced rate
  • clients without a claim number will be charged our normal rate
  • remember to bring your Care Card to your appointment
What if I have MSP Premium Assistance?

Clients qualifying for MSP Premium Assistance will only be charged a $40 user fee per session.

  • to qualify for Premium Assistance with the Medical Services Plan (MSP) you must make below $22,000 per year
  • remember to bring your Care Card to your appointment
Do RCMP members receive special rates?

Pinpoint will bill services directly to Blue Cross. No charges apply.

Other questions

If we haven’t answered your question, please contact us. We also strongly encourage you to contact your insurance coverage provider directly for specific details regarding your plan.

Testimonial for Pinpoint Physiotherapy

Amy drastically reduced my back pain by using Intramuscular Stimulation (IMS), a type of muscular acupuncture. Amy’s calm, gentle and professional manner took away my feeling of apprehension about being treated using needles.

–Nick, Nanaimo

Book An Appointment

©2017 Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & IMS. All Rights Reserved.

Designed by Better Mousetrap Marketing Developed by Richard the Brave